Terms of Service

Welcome to Herpes.app. Our community is built on trust, respect, and honesty. Please read our user agreement and community guidelines carefully.

Effective Date: October 26, 2023

Key Points at a Glance

Be Honest & Authentic

Create one account with accurate information, especially regarding your STI status. Authenticity builds trust.

Be Respectful

We have a zero-tolerance policy for harassment, hate speech, and discrimination. Treat everyone with kindness.

Prioritize Safety

We encourage open conversations about health and safe practices. Never promote risky behavior or share health misinformation.

Two cats grooming each other on the floor.

Full User Agreement

1. User Eligibility

You must be at least 18 years of age and have the legal capacity to enter into this agreement. By creating an account, you represent and warrant that you meet these requirements and have not been previously removed from our service for violations.

2. Account Creation & Profile Honesty

To foster a community of trust, you agree to:

  • Provide truthful, accurate, and complete information during registration and in your profile.
  • Accurately disclose your STI status as prompted by the platform. This is a core principle of our community.
  • Maintain only one account on the service.
  • Keep your login credentials confidential and be responsible for all activities under your account.

3. Community Standards & Respectful Conduct

Our goal is to create a supportive and safe environment. You agree not to:

  • Engage in harassment, bullying, stalking, intimidation, or threats.
  • Post content that is discriminatory, hateful, or promotes violence against individuals or groups based on race, ethnicity, religion, gender, sexual orientation, disability, or health status.
  • Spread health misinformation or discourage sound medical advice.

4. Prohibited Activities

The following activities are strictly prohibited:

  • Soliciting money, commercial activities, or spam.
  • Posting or sharing sexually explicit content or engaging in sexual exploitation.
  • Impersonating any person or entity.
  • Sharing another person's private information without their consent.
  • Using the service for any illegal purpose.
Couple embracing on a beach near ocean

5. Health & Safety First

Herpes.app is a platform for connection, not a substitute for medical advice. We encourage all users to:

  • Engage in open and honest conversations about sexual health and risk reduction.
  • Consult with qualified healthcare professionals for medical advice, diagnosis, and treatment.
  • Practice safe sex and follow public health guidelines to reduce transmission risks.

6. Subscription & Payment Terms

We offer premium features through subscriptions. By subscribing, you agree to our payment terms, which include details on billing cycles, auto-renewal, cancellation procedures, and our refund policy. All transactions are processed securely. You can manage or cancel your subscription at any time through your account settings. Refunds are handled on a case-by-case basis as outlined in our specific refund policy, generally not provided for partially used periods.

7. Intellectual Property

You retain all ownership rights to the content you post (like photos and text). However, you grant Herpes.app a non-exclusive, worldwide, royalty-free license to use, reproduce, and display your content for the purpose of operating and promoting the service. The Herpes.app name, logo, and platform technology are our exclusive property.

8. Data Privacy & Confidentiality

Your privacy is paramount. Our Privacy Policy details how we collect, use, and protect your personal information, including sensitive health data. We limit data sharing with third parties and employ robust security measures to protect your confidentiality.

9. Dispute Resolution

If you have a complaint or dispute, please contact our support team first. Most issues can be resolved quickly. For unresolved disputes, this agreement outlines a process that may include mediation or binding arbitration, as permitted by law.

10. Limitation of Liability

Herpes.app provides a platform for users to connect, but we are not responsible for the conduct of any user, on or off the service. You use the service at your own risk. Our liability is limited to the maximum extent permitted by applicable law.

11. Modifications to Terms

We may update these terms from time to time. We will notify you of significant changes via email or an in-app notification. Your continued use of the service after such changes constitutes your acceptance of the new terms.

Frequently Asked Questions

Honesty is the foundation of our community. It creates a safe, transparent environment where members can connect with confidence and without the fear and stigma often associated with these conversations on other platforms.

Violations are taken seriously. Depending on the severity, actions can range from a warning to temporary suspension or permanent termination of your account to ensure the safety and integrity of the community.

You can cancel your subscription renewal at any time in your account settings. Per our terms, we generally do not offer refunds for the current subscription period, but exceptions may be considered. Please review the full payment terms for details.

Absolutely. We use strong encryption and strict data protection protocols. Your health information is treated with the utmost confidentiality. For a complete overview, please read our Privacy Policy.

Ready to Join a Respectful Community?

By creating an account, you agree to our Terms of Service and Community Guidelines.

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