Privacy Policy

Your Trust is Our Foundation. Learn how we are committed to protecting your privacy and securing your data.

Our Unwavering Commitment to Your Privacy

Welcome to Herpes.app. We understand that privacy is not just a feature; it's a fundamental right, especially within our community. This policy outlines our transparent practices regarding the collection, use, and protection of your personal information. Our goal is to empower you with clear, accessible information, so you can use our services with confidence and peace of mind.

Data We Collect

To provide a personalized and secure experience, we collect information you provide, such as your profile details and, with your explicit consent, your encrypted STI status. We also gather technical data like usage analytics and device information to improve our platform.

How We Use Your Data

Your data is used to deliver and enhance our services, verify your profile for safety, connect you with compatible members, and personalize health resources. We are dedicated to using your information responsibly and solely for the purpose of fostering a supportive community.

STD-positive couple kissing by a pond

Advanced Data Security Protocols

Your security is our highest priority. We employ state-of-the-art security measures to safeguard your information from unauthorized access, alteration, or disclosure.

Key Security Measures:

  • End-to-End Encryption: We use robust AES-256 encryption standards to protect your data both in transit and at rest.
  • Secure Infrastructure: Our systems are hosted on secure servers with advanced firewalls and access controls.
  • Regular Audits: We conduct frequent security audits and penetration testing to identify and address potential vulnerabilities.
  • Restricted Access: Access to sensitive personal data, particularly STI information, is strictly limited to authorized personnel on a need-to-know basis.
HPV-positive couple enjoying a romantic water moment

Your Rights and Control

We believe in data empowerment. You have complete control over your personal information. You have the right to access, correct, or delete your data at any time. Our platform provides easy-to-use tools to manage your privacy settings and exercise your "right to be forgotten."

Manage Your Profile

Cookies and Tracking

We use essential cookies to make our site work. With your consent, we may also use analytics cookies to understand how you interact with our service to make improvements. You have full control to accept or decline non-essential cookies through our settings panel.

Third-Party Sharing and International Transfers

We do not sell your personal data. We may share information with vetted third-party service providers for functions like server hosting or analytics, under strict data processing agreements. For international users, we adhere to GDPR and other cross-border data protection regulations to ensure your data is handled with the same high standard of care, regardless of location.

Children's Privacy and STI Data Protection

Our service is intended for adults aged 18 and over. We do not knowingly collect information from children. Furthermore, we recognize the sensitivity of STI-related information. This data is subject to our highest level of protection, with enhanced encryption and severely restricted access protocols to ensure your utmost confidentiality.

Frequently Asked Privacy Questions

Can I delete my account and all my data?

Absolutely. You have the "right to be forgotten." You can permanently delete your account and all associated personal data directly from your account settings. Once initiated, this process is irreversible.

Is my STI status visible to everyone?

No. Your STI status is a sensitive piece of information that you control. You choose if and when to disclose this information on your profile or in private conversations. It is not public by default.

How is my location data used?

Location data, if you choose to provide it, is used to help you find and connect with members in your area. We use approximate locations to protect your precise whereabouts. You can disable location services at any time.

How will I know if this policy changes?

We are committed to transparency. If we make significant changes to our Privacy Policy, we will notify you via email or through a prominent notice on our platform before the changes take effect.

STD-aware couple smiling on the beach

Have Privacy Concerns?

Your questions and feedback are important. If you have any inquiries about this policy or your data, please reach out to our dedicated Data Protection Officer.

Contact Our Privacy Team